Customer Service Representative

Customer Service RepresentativeGrow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Customer Service Representative to join our team. This position will report to our agency located in Winter Park, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-seat position.Responsibilities:Perform a varied array of functions including, but not limited to, issuing certificates of insurance, crafting proposals, facilitating electronic policy delivery for our customers, as well as other related customer account documents.Work closely with Account Manager and Marketing Manager.Contribute to various team meetingsParticipate in day-to-day communication with clients proactivelyContribute to a positive workplace environmentEnsure the highest level of customer service and satisfactionQualifications:Education: High School or higherProficient data entry skills.Must be organized and have good time management skillsMust be proficient in Word, Excel, Adobe, and Outlook, and also can quickly learn new programsMust be detail oriented with a strong attention to detailExcellent verbal and written communication skills requiredMust be able to work in a fast-paced environment and be a self-starterBenefits:Company Paid Life Insurance, Long-Term and Short-Term Disability.Medical, Dental, Vision and FSA/HSA plans.401(k) with company match.Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.Generous PTO.An awesome team of professionals!The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.