Position Details
CUSTOMER SERVICE REPS Apply
Job Description
Job Title
Account Manager/Customer Service - Now Hiring
Job Description
Apply today, work tomorrow, and get paid weekly! Want to be paid each week? We're hiring now for Account Manager/Customer Service in Overland Park, KS
What we offer
Weekly pay of $23.00 per hour
Direct deposit & debit card payment options
Health, vision, dental, life, and disability insurance
Get weekends off
Overtime available
Training provided
Background friendly
Account Manager/Customer Service Tasks & Duties (What you'll do)
Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner
Up-sell and cross-sell
Able to generate sales leads from calls
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Memorize, recall, or research answers quickly
Assess customers’ needs and provide the correct solution
Learn and follow all customer service procedures and policies
Meet and go above personal and team targets, goals, and quotas
Aim for customer resolution and return
Record, organize and file customer interactions and profile/account changes
Address returns, refunds, and shipping tracking numbers
Account Manager/Customer Service Shift Info
Day Shift, 8:00AM to 5:00PM
Monday - Friday
Account Manager/Customer Service Qualifications (Requirements/Skills)
2-3 years of management & customer service experience preferred
Able to pass a pre-employment drug screen
Able to pass a background check
Able to work in the US
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and handling phone systems
Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
Able to concentrate on multiple problems at once
Excellent time management and prioritization skills
Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
Customer-focused for positive customer experience and resolution
Want to contact us?
Ascend Staffing Overland Park
7070 W 107th St Ste 120, Overland Park, KS 66212
Call: 913-631-8367
Text: 9133994943
Website: />
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Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.
What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance
Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.
The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.
How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.
We are always looking for great people. Apply today!
