Customer Service (Experienced B2B )We are looking for an Enthusiastic, Self-Motivated, Experienced Team-Player who is happy to work in an office setting 5 weekdays from 8:30 am to 5:00 pm. We are willing to train anyone with relevant experience.About DAF Products:DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF’s custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry)DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey. Key PointsBusiness to Business sales support - Not retail sales.Work In Office - No remote option at this time.On-the-job trainingResponsibilitiesCommunicate with customers via phone and emailData entry on various platformsOrder Entry thru Customer InvoicingAssist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samplesProvide effective communication with sales reps, management, and customersImplement timely invoicing of all orders, calculating and posting all sales rep commissionsObtain and coordinate freight rates and arrangementsCoordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipmentsHandle customer complaints, returned good, and credit memosContact customers to obtain new ordersHelp Identify potential customersMonitor Inventory RegularlyQualificationsCollege degree and/or at least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsProficiency in MS Office Applications - Word, Excel, OutlookAbility to multi-task, organize, and prioritize workCompensationStarting Salary to be negotiated based on experience ($45,000-$52,000)Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer)401K after 1 year (entry dates Jan 1 and July 1)90-day probationary period Two-week vacation after 1 year of employment5 sick/personal days after 1 year of employment1 sick/personal day for each quarter worked until 1 year of employment reached Vacation and personal time negotiable for 1st year of employmentWhy Should You Choose DAF We believe that employees and family always come first. Come join our family!