Pay: $25.00 per hour

3-6 month temp assignment

Job description:

• Manage incoming and outbound customer calls, promoting residential and commercial energy-efficiency programs, including upgrades to high-efficiency natural gas equipment for new and existing non-heat customers.
• Achieve market segment performance targets and maintain high customer satisfaction ratings.
• Support the development and execution of market-based promotions and activities.
• Represent the company at in-person promotional events and engage with potential customers.
• Collaborate with team members across business units to drive program success.
• Perform additional duties as assigned to support business objectives.

Position Specifications:

• Associate degree preferred; 0–2 years of customer service or sales experience is ideal.
• Prior sales experience is a plus.
• Highly motivated with excellent interpersonal, written, and verbal communication skills.
• Strong phone presence, customer relations abilities, and a competitive drive.
• Proficient in Excel, Word, Outlook, and other desktop applications.
• Ability to work effectively in a collaborative, cross-functional team environment.
• Social media skills a plus; bilingual in English/Spanish is a plus.