Find Customer Service Specialist Full time Job in Blountville, Tennessee, United States | Snaprecruit

Find Customer Service Full time Job in Blountville, Tennessee, US
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Customer Service Specialist

  • ... Blountville, Tennessee, United States
  • ... Full time
  • ... Salary: 17.5 per hour
  • Posted on: Feb 05, 2024       Expires on: Mar 21, 2024

Customer Service Specialist   

JOB TITLE:

Customer Service Specialist

JOB TYPE:

Full-time

JOB LOCATION:

Blountville Tennessee United States

JOB DESCRIPTION:

Green Cube Solutions is a locally owned that has been in operation since 2012, and we are actively searching for a dedicated team member to add to our work family.
Serving Northeast Tennessee and Southwest Virginia, we specialize in providing products and services to the waste industry and manufacturing of storage related products.
We have been providing outstanding customer service since the beginning, and are looking for that next partner to help continue our growth in the region.
Our values include respect, integrity, great communication and a commitment to excellence.

The Customer Service Specialist supports this mission by assisting the entire Dumpster Department and is responsible for high level of service to clients in all situations, creating invoices for services and products as well as posting our software transactions in a timely and accurate manner.
The successful candidate will have strong customer service skills, with the ability to communicate with all levels.
This individual must also have the ability to work in a fast paced, high volume environment.

Essential Duties and Responsibilities:

  • Posts customer payments by recording Cash, Check, Credit Card, and ACH transactions
  • Create invoices in Quickbooks for services and products
  • Manage cash application, making sure all cash receipts are applied timely and accurately
  • Answer the phone inquiries and follows up
  • Mailing of monthly statements and late letters
  • Reviewing of accounts on a monthly basis
  • Record all information using various software programs, including:
  • Microsoft Excel
  • Quickbooks
  • Microsoft Word
  • Cro
  • Attention to detail
  • Problem analysis and problem solving skills
  • Ability to multi-task
  • Must be organized and have excellent time management skills
  • Must be a team player
  • Great communication skills and keeps all informed
  • Performs other related duties and assignments as requested by Manager
  • Accounting/Accounts Receivable related experience of three or more years
  • Understands the Importance of the Tenant-Client-Manager-Vendor Relationships
  • Solid Customer Service and Interpersonal skills
  • Attentive to detail
  • Trustworthy and preserves confidentiality

Position Requirements:

  • Service to Clients: Provides high level of service to clients in all situations; strives to meet and exceed client expectations; establishes and maintains effective relationships
  • Attention to Detail: Able to zoom in to detail quickly and accurately; checks information, picks up inconsistencies and mistakes; can make detailed comparisons between similar sources
  • Effective Communication: Is able to clearly and succinctly communicate in a variety of settings and styles; can get messages across that have the desired effect
  • Task Completion: Responds effectively to clear direction; follows set procedures; solves immediate problems; escalates where appropriate; sees tasks through to completion
  • Time Management: Uses his/her time effectively and efficiently; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities; effectively prioritizes tasks

Apply through Indeed, or for faster response, send resume to info@greencubetn.
com.

Job Type: Full-time

Pay: $15.
50 - $17.
50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Blountville, TN 37617: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Excel: 1 year (Required)

License/Certification:

  • CPA (Preferred)

Work Location: In person

Position Details

POSTED:

Feb 05, 2024

EMPLOYMENT:

Full-time

SALARY:

17.5 per year

SNAPRECRUIT ID:

S-1707482520-fc22c25bd118ef8e1e9b8d2d21e2e1ae

LOCATION:

Tennessee United States

CITY:

Blountville

Job Origin:

jpick2

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Green Cube Solutions is a locally owned that has been in operation since 2012, and we are actively searching for a dedicated team member to add to our work family. Serving Northeast Tennessee and Southwest Virginia, we specialize in providing products and services to the waste industry and manufacturing of storage related products. We have been providing outstanding customer service since the beginning, and are looking for that next partner to help continue our growth in the region. Our values include respect, integrity, great communication and a commitment to excellence.

The Customer Service Specialist supports this mission by assisting the entire Dumpster Department and is responsible for high level of service to clients in all situations, creating invoices for services and products as well as posting our software transactions in a timely and accurate manner. The successful candidate will have strong customer service skills, with the ability to communicate with all levels. This individual must also have the ability to work in a fast paced, high volume environment.

Essential Duties and Responsibilities:

  • Posts customer payments by recording Cash, Check, Credit Card, and ACH transactions
  • Create invoices in Quickbooks for services and products
  • Manage cash application, making sure all cash receipts are applied timely and accurately
  • Answer the phone inquiries and follows up
  • Mailing of monthly statements and late letters
  • Reviewing of accounts on a monthly basis
  • Record all information using various software programs, including:
  • Microsoft Excel
  • Quickbooks
  • Microsoft Word
  • Cro
  • Attention to detail
  • Problem analysis and problem solving skills
  • Ability to multi-task
  • Must be organized and have excellent time management skills
  • Must be a team player
  • Great communication skills and keeps all informed
  • Performs other related duties and assignments as requested by Manager
  • Accounting/Accounts Receivable related experience of three or more years
  • Understands the Importance of the Tenant-Client-Manager-Vendor Relationships
  • Solid Customer Service and Interpersonal skills
  • Attentive to detail
  • Trustworthy and preserves confidentiality

Position Requirements:

  • Service to Clients: Provides high level of service to clients in all situations; strives to meet and exceed client expectations; establishes and maintains effective relationships
  • Attention to Detail: Able to zoom in to detail quickly and accurately; checks information, picks up inconsistencies and mistakes; can make detailed comparisons between similar sources
  • Effective Communication: Is able to clearly and succinctly communicate in a variety of settings and styles; can get messages across that have the desired effect
  • Task Completion: Responds effectively to clear direction; follows set procedures; solves immediate problems; escalates where appropriate; sees tasks through to completion
  • Time Management: Uses his/her time effectively and efficiently; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities; effectively prioritizes tasks

Apply through Indeed, or for faster response, send resume to info@greencubetn.com.

Job Type: Full-time

Pay: $15.50 - $17.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Blountville, TN 37617: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Excel: 1 year (Required)

License/Certification:

  • CPA (Preferred)

Work Location: In person

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