We are seeking an experienced CSR for a permanent position with a global chemical client; this position will provide support to their current operations.Job Overview: Client Liaison: Act as the primary point of contact for clients involved in turnaround projects, ensuring clear and efficient communication throughout the project lifecycle.Scheduling and Updates: Coordinate with clients to establish timelines and keep them informed about project progress, delays, and changes to schedules.Reporting: Prepare regular reports for management and clients on project status, delays, and any issues that arise during the turnaround process.Resource Allocation: Assist in the coordination of necessary resources (e.g., personnel, equipment, chemicals) to ensure the timely and efficient execution of turnaround tasks.Qualifications: Over 5 years of Customer Service experience in a chemical/refinery/petrochemical/O&G environment.Turnaround experience is a plusAdditional Information: Competitive base salary with incentive bonusCareer PathFree Premium Healthcare for employee and family401K AND Pension Plan OptionsGenerous PTO / Sick Leave / Personal DaysCompany perks such as SPA days, events, etc.