We are seeking an experienced CSR for a permanent position with a global chemical client; this position will provide support to their current operations.

Job Overview:

Client Liaison: Act as the primary point of contact for clients involved in turnaround projects, ensuring clear and efficient communication throughout the project lifecycle.

Scheduling and Updates: Coordinate with clients to establish timelines and keep them informed about project progress, delays, and changes to schedules.

Reporting: Prepare regular reports for management and clients on project status, delays, and any issues that arise during the turnaround process.

Resource Allocation: Assist in the coordination of necessary resources (e.g., personnel, equipment, chemicals) to ensure the timely and efficient execution of turnaround tasks.

Qualifications:

• Over 5 years of Customer Service experience in a chemical/refinery/petrochemical/O&G environment.
• Turnaround experience is a plus

Additional Information:

• Competitive base salary with incentive bonus
• Career Path
• Free Premium Healthcare for employee and family
• 401K AND Pension Plan Options
• Generous PTO / Sick Leave / Personal Days
• Company perks such as SPA days, events, etc.