Title: Customer Service Representative

Location: 121 Chanlon Rd, New Providence, NJ - 07974 (Onsite)

Hire Mode : Contract - (W2)

Note: Healthcare Experiences need

Job Responsibilities: Resolve customers? service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.