Job Title: Customer Service & Scheduling Coordinator (2-3 Openings)Location (city, state): Tempe, AZIndustry: Construction & Home ServicesPay: $19–$25/hour, depending on experienceAbout Our Client: Addison Group is partnering with a rapidly growing company in the construction services sector. Our client operates in a casual, team-oriented environment and is known for strong employee retention, fun team events, and a collaborative culture. Due to increased demand and a few internal transitions, they are hiring multiple Customer Service & Scheduling Coordinators to support their operations team.Job Description: This role is responsible for organizing and maintaining daily work schedules to ensure field teams are deployed effectively and projects stay on track. As the central liaison between internal teams and field operations, the coordinator helps resolve issues in real time, manages incoming scheduling requests, and ensures customers receive high-quality service.Key Responsibilities:Prepare and manage daily and weekly technician schedules based on staffing availability and job requirementsMonitor builder platforms, emails, and calls to collect job dates and update scheduling systemsCommunicate with project managers, field teams, and vendors to ensure schedule alignment and transparencyAdjust personnel assignments based on experience, location, and customer preferencesTroubleshoot scheduling conflicts and provide timely solutionsManage workload to avoid overbooking while maximizing efficiencyGenerate and distribute weekly reports for cross-department scheduling coordinationSupport management with special projects or urgent scheduling needsQualifications:1–2+ years of relevant experience in scheduling, dispatch, coordination, or customer serviceStrong communication and interpersonal skills (written and verbal)Highly organized with excellent attention to detailAbility to think quickly and adapt to changing prioritiesComfortable using software and learning new systems (training provided on specific tools)Experience in the construction or home improvement industry is a plusAssociate degree or equivalent work experience preferredBilingual in Spanish is a plus, but not requiredAdditional Details:Employment Type: Temp-to-Hire preferred (with the potential to convert around 90 days), direct hire also consideredStart Date: Flexible – team plans to onboard all new hires at the same timeSchedule: Monday–Friday, 6:30 AM – 3:00 PMInterview Process:Phone screen with HRIn-person interview with the hiring managerPerks:Business casual dress codeLaid-back and supportive work environmentFun employee events including team lunches and SPCA puppy visitsPeer-nominated recognition program ("Pop Awards")After conversion to full-time:Medical, Dental, and Vision insurance (PPO & HDHP options)HSA option401(k) with $1,000 employer match annuallyPTO based on tenure (80–160 hours/year)Pet insuranceBenefits start on the 1st of the month following 60 days