Position Details
Customer Support Csr Operations Support Columbus Apply
Title: Customer Support / CSR / Operations Support
Location: Columbus, OH 43219
Duration: 06 - 12 Months
Pay Rate: $19.00/- on W2
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Roles and Responsibilities:
The Shareworks Services & Operations Associate is responsible for account maintenance, disbursements, transfers, and research for the Brokerage @ Work business. Associates are responsible for various functions in Operations which could include reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc. Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in the Service Center or other Operations teams.
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