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Customer Support Lead: Scale, Coach & CSAT

  • Job type Posted on: Jul 22, 2026
  • Experience level candidhealth
  • Employment type Denver, Colorado
  • Remote status Salary: $175,000 per year
  • Employment type Onsite
  • Salary Full-time

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Job Title :

Customer Support Lead: Scale, Coach & CSAT

Job Type :

Full-time

Job Location :

Denver Colorado United States

Remote :

No

Jobcon Logo Job Description :

Candid Health is seeking a Customer Support Lead to enhance their Support team. In this role, you'll mentor team members, improve systems for support efficiency, and manage quality across the business. The ideal candidate should have a minimum of three years managing teams, preferably in high-growth B2B SaaS, health tech, or fintech. A keen understanding of complex problem-solving in the US healthcare context is beneficial. Salary range is estimated between $135,000 - $175,000 USD, with potential equity included in the compensation package. #J-18808-Ljbffr

Jobcon Logo Position Details

Posted:

Jul 22, 2026

Reference Number:

14660_C6209F869767C9FBAEC3D555AFB68758

Employment:

Full-time

Salary:

Not Available

City:

Denver

Job Origin:

APPCAST_CPC

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Candid Health is seeking a Customer Support Lead to enhance their Support team. In this role, you'll mentor team members, improve systems for support efficiency, and manage quality across the business. The ideal candidate should have a minimum of three years managing teams, preferably in high-growth B2B SaaS, health tech, or fintech. A keen understanding of complex problem-solving in the US healthcare context is beneficial. Salary range is estimated between $135,000 - $175,000 USD, with potential equity included in the compensation package. #J-18808-Ljbffr

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