Customer Support Representative

Customer Support RepresentativeIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.Job DescriptionResponsibilities:Support the customer service department in ensuring customer issues are addressed with partner in a timely mannerPrepare weekly reports on System Alerts and resolutionsInteract with Customers to identify and support issuesCoordinate with Partners to dispatch and get resolution on issuesOther tasks assigned from time to timeQualificationsRequirements: Very strong attention to details Must be able to multitask and handle a heavy work load Individual must be able to research, analyze and think outside the box Must have excellent verbal and written skills Possess a strong work ethic and team player High School Diploma or equivalent