Customer Support / Administrative Specialist | Monday–Friday | $60,000 | On-site | Direct Hire

What Matters Most:

• Competitive Salary: $60,000-$65,000 annually BOE
• Schedule: Monday through Friday, 7:30am to 4:30pm or 8:30am to 5:30pm
• Location: Kearney, MO
• Direct Hire Opportunity
• Stable, team-oriented work environment
• Comprehensive Benefits Package: Medical, dental, vision, employer-paid life insurance, long-term disability, employee assistance program, and additional voluntary benefits

Job Description:

Join a well-established organization as a Customer Support / Administrative Specialist, serving as a key point of contact for customers while supporting billing, order processing, and internal operations. This role plays an important part in maintaining accurate records, supporting sales and leadership teams, and ensuring professional experience for customers and internal partners.

Responsibilities:

• Process customer orders and invoices accurately using internal accounting and order-entry systems
• Serve as a professional point of contact for customer inquiries via phone and email
• Supporting billing functions, reporting, and documentation as needed
• Coordinate closely with sales, management, and internal departments to ensure smooth order flow
• Maintain familiarity with electronic order entry, billing portals, and online customer systems
• Assist with new customer setup, paperwork, and ongoing account support
• Prepare weekly or monthly reports related to billing and administrative activity
• Maintain accurate records, files, and documentation
• Support office operations and assist with cross-departmental tasks as needed
• Promote a professional image and collaborative team environment

Qualifications and Requirements:

• High school diploma or equivalent required
• 3–5 years of experience in an office, customer support, or administrative environment preferred
• Strong computer skills, including Microsoft Word, Excel, Outlook, and basic accounting or order systems
• Prior experience working with EDI (Electronic Data Interchange) for order processing, invoicing, or customer transactions required
• Excellent communication, organization, and attention to detail
• Ability to manage multiple priorities in a fast-paced office setting
• Professional demeanor and ability to handle confidential information

Your New Organization:

This organization is known for its long-term stability, strong leadership, and commitment to quality customer service. Employees value the collaborative culture, clear expectations, and opportunity to grow within a supportive, business-focused environment.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding direct-hire opportunities. We are committed to helping professionals find roles where they can thrive long-term. The Reserves Network is an equal-opportunity employer and encourages applicants from all backgrounds to apply.

The base salary range for this position is $60,000-$65,000 annually. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.

Base pay for this position is $60,000-$65,000 annually. Final compensation is based on experience, qualifications, and internal equity. Hiring at the top of the range is uncommon to allow room for growth.