CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.THE ROLEUnder the direction of the Data Analytics and Insights Manager, they research, develop and implement analytical solutions for business users to improve customer relationships, forecast and business performance. They design and develop reporting packages, dashboards and scorecards for businesses to improve decision making and achieve business objectives, in collaboration with vendors and stakeholders. They perform analysis and present results and findings to inform key business stakeholders. They monitor analytics, key performance indicator’s (KPI’s) and metrics results and synthesize data and reports for business insights. In addition, they interpret data and identify trends as well as a potential for improvement in business practices such as customer relation management (CRM) strategies, performance of key programs, profitability, customer segmentation and revenue growth. They develop, prepare and deliver reports, briefing notes, presentations, responses to inquiries and briefing materials for Managers or Division Heads. QUALIFICATIONS NEEDEDEducation, Certifications and Licenses College diploma or certificate in Business Administration, Information Technology or a related field AND several years of experience in data analysis, database design or a related field Experience In Transact Structured Query Language (T-SQL) In developing data cubes for analysis In using tools and code to support analytical projects In data modeling and programming In data visualization and in designing and creating dashboards and Business Intelligence (BI) models In applying policies, procedures, and regulations In conducting deep-dive analyses In working with datasets Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership. Skills and Abilities Attention to detail skills Data control and analysis abilitiesLANGUAGE REQUIREMENTSEnglish or French Essential / Bilingual (English and French) an asset Reading: Functional Level Writing: Functional Level Oral: Functional LevelBENEFITS AVAILABLEHealth Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance. Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training. Perks: Discounts through CF One Member Appreciation. Explore all the benefits CFMWS offers by visiting: OTHER INFORMATIONThis is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager. START DATEApril 20th, 2026INCLUSION AND ACCOMMODATIONCFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.