Title: Data Center Technician - Technical IT 2

The main function of a Data Center Technician is to monitor software to process business scientific engineering and other data according to operating instructions.

Job Responsibilities:

• Monitor the system for equipment failure or errors in performance.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Help program error messages by finding and correcting problems or terminating the program.

Summary:

• Prepares stages sets up and performs startups.
• Shutdowns e.g. racks, hard drives, and switches, according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling, are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the causes of issues, and replaces faulty components.
• Decommission hardware for simple changes and refreshes, e.g. memory upgrades, and OS rebuilds following standard procedures with minimal guidance.
• Follows procedures to communicate reports and escalate incidents to appropriate Datacenter Technician Leads.