Position Details
Data Center Technician I Apply
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Job Title: Data Center Technician I
Location: Umatilla, OR 97882
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Job Description:
- As an Client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.
- You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff.
- You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.
- You have the ability to automate tasks with scripts when necessary.
- You work autonomously to resolve most support issues.
- You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects.
- You act as the initial escalation point for junior technicians.
- You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
- This will be a specific project for HDD replacements.
Candidate Requirements:
Required:
- General hardware experience or knowledge
Preferred:
- Familiar with computer hardware
- Able to identify specific media- pull out / change clads that they're in and put into diff hosts.
- Hard drive handling
Degree or Certification:
- Bachelor's (preferred, but not required) server plus or a plus- level of understanding
KPI:
- Completion of hardware- uninstall and reinstall
Leadership Principles:
- Customer Obsession
- Deliver results
Top 3 must-have hard skills:
- Experience with computer hardware
- Knowledge of differences between Hard drives and solid state drives
- Familiarity of common network components and proper handling, such as fiber
TekWissen Group is an equal opportunity employer supporting workforce diversity.
