Data Center Technician

Position: Data Center Technician Location: Memphis, TN 38109 Duration: 11+ Months Job Type: Temporary Assignment Work Type: Onsite Shift: 8-5 / M-F – There could be off-hours shifts available / once the shift is determined it will be consistent Pay Rate: $32.37-$32.37/HrOverview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.Job Description: Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.Triage issues with direction from Dell SupportExecute plan of action from Dell Domain Engineer/L3Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case emailReseating parts, swap or replace partsServer Testing and validation (running diagnostics, capturing and uploading logs)Upgrading Firmware as neededParts locker management, manage inbound and outbound partsSpare parts management, separate from parts locker (during CW server deployments)Parts return to DellYou will be successful in this role if you have: High School Diploma or GED requiredMay require technical certification or Associate DegreeGenerally, 4-6 years’ experience in area of responsibilityTHE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATES Proximity & Availability Candidate lives locally (within 15–45 minutes of the work site)Comfortable with daily commuteWilling to work shifts and be on-callTechnical Ability Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)Experience with server swaps and deploymentsExperience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)Experience with water cooling servers (desirable, not required)Familiarity with LinuxHas built PCsFollows provided Plan of Action (POA) from supportStays current with technology (reading, company announcements, continuous learning)Can handle the physical demands of the jobDocumentationProvides real-time, detailed documentationDemonstrates good documentation habitsHas experience in documentationCommunication & Team FitCommunicates clearly, directly, and proactivelyIs personable and articulateProvides detailed examplesWorks well in a team and maintains a positive attitudeDoes not require excessive prompting or give elusive answersWork Ethic & PrioritizationDemonstrates strong work ethic and accountabilityCan prioritize tasks based on severity and customer demandShows initiative and thrives in fast-paced, critical environmentsNo periods of inactivity, lack of initiative, or difficulty handling pressureTekWissen® Group is an equal opportunity employer supporting workforce diversity.