Onsite from Day 1 / Omaha, NE, USARate : $15-17/hr.w2Shift timings:7:00 AM-3:30 PM, Monday-Friday, with rotating SundaysResponsibilitiesManage different sections of Mailroom according to standard guidelines & SOPAssist with maintaining client records and confidentiality, as well as, recalling containers for internal and external auditsSort, locate, open, inspect and bundle all incoming mail and publicationsDocument, process and file all incoming and outgoing mail correspondencesDistribute all inter-office mail for the facility departmentsTroubleshoot and perform simple preventive maintenance of machinesProcess check handling, deposit and reconciliation according to Company service standardsResearch case numbers for proper handlingHandle inbound and outbound emails/callsAssisted with daily tasks as assignedPrioritize, plan and organize tasks and work responsibilities to achieve SLAsComprehend and respond to customer inquiries.Identify, research, and resolve problemsAbility to accurately interpret and compile information from a variety of sources and systemsEnsure that turnaround time and quality of the work meets Company service standardsInteract with customer in a respectful and professional manner via email and on callsManage own work in process and support team efforts to ensure that individual, team goals are metShould be able to handle basic day to day requirements of excel