Job id: 745696

Department: DEA

Position: Long Term Care Ombudsman Program

Location: 701 W. Fletcher Ave, Suite C, Tampa, FL 33612

Duration: 9+ Months

• This is a part-time position 20hr/s per week

• FL-DEA-Long Term Care Ombudsman Program-QC Analyst (PT 20hr/s per week) -4 hrs a day, Monday thru Friday. Hours worked at are flexible as long as they are the same each day.

Candidate Responsibilities:

• Answering phones
• Typing
• Strong data entry
• Imputing data into RTC Data Base
• Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
• Handling customer complaints
  

Experience Required:

• 1 year of professional office experience
• Strong data entry skills
• Attention to detail
• Proofreading/Grammar
• Strong typing skills

Required skills:

• Ability to speak and understand English
• Strong verbal and written communication skills
• Attention to detail, proofreading
• Proper Grammar written and verbal
• Professional office experience
• Experience responding to customer complaints
• Knowledge of long-term care facilities
• Bi-lingual (Spanish/English)
• Experience working with the elder population