Role : Data Entry Rep
Location : Saddle Brook NJ USA 07663(Onsite)
Job Type: Contract
Job Responsibilities:
This role processes non-complex, non-technical claim related activities within established quality, productivity and process standards on specific losses as directed by management or a claim adjuster. The individual handles a single line of claims or a combination of claims from different segments. The individual is also expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention.
Key Responsibilities:

• Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
• Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
• Receives, screens and routes incoming telephone calls and other electronic correspondence
• Generates and sends appropriate forms to insured/claimant for completion
• Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties

• College degree or equivalent experience
• Previous experience in either customer service and/or a related professional work environment preferred

• None

• Good organization skills with timely follow-up skills
• Good oral and written communication skills
• Knowledge of Excel and Word
• Performs routine tasks of basic complexity under general supervision