Title: Data Quality Specialist

Department: Data

Reports to: Director of Analytics & Insights

FLSA Status: Exempt

Salary: $52-56K

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums.

About the Role:

The Data Quality Specialist is a full-time position dedicated to providing data quality support for emergency shelter, outreach, hypothermia and housing programs operated by Shelter House in Fairfax County. The specialist will manage the established data collection processes for the shelter and housing programs and submit an array of monthly reports to various funders about those programs. Through monthly data analysis, the specialist will provide feedback to staff relative to maintaining high data quality standards and report on program and demographic trends related to the populations served and services provided. Training and supporting staff in effective data habits is also the specialist's responsibility. The specialist will work closely with the Data Director in managing a number of funding reports, internal spreadsheets, and data requests. In keeping with the larger mission of Shelter House's data program, the specialist will model and promote the agency's data goals of developing the agency's data literacy, using data responsibly, and maintaining high data quality.

How You’ll Contribute:

Field technical support questions from program staff

Monitor the data quality process for assigned programs

Analyze and assess report data

Certify that required data is complete and accurate

Direct and train case managers on internal data standards, state and federal regulations, and other applicable guidelines

Complete data reports for multiple funding streams at the direction of the Data Director

Participate in file reviews to ensure documentation follows agency's philosophy, grant and contract requirements, and all applicable federal, state, and local regulations

Support leadership and program staff in gathering, analyzing, and reporting data for grant and impact reports

Acquire and sustain competency with HMIS and HUD requirements as they relate to data collection, reporting, analysis, and data retention

Create internal policies that enforce HMIS and HUD requirements

Support program management in incorporating client feedback and surveys into program analysis as the program grows

Present data to staff at monthly meetings and occasional meetings with funders

Ensure compliance with all agency policies

Proficiently operate a personal computer and Microsoft Office products (Outlook, Excel, SharePoint, OneDrive, Teams)

Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment

Perform other duties deemed necessary to support the programs and agency

Requirements

      A bachelor's degree in human services / related field or commensurate experience

      Familiarity and proficiency with social service and/or health data systems, particularly those with federal requirements

      Strong public speaking, written and oral communication skills

      Self-directed

      Detail-orientated

      Able to think systemically

      Ability to prioritize competing responsibilities and make sound judgements

      Ability to come on-site as needed for staff meetings and trainings

Preferred:

      A master's degree in human services / related field

      Experience with HMIS and HUD data standards and performance measures

      Proficiency in Microsoft Excel

      Background in developing and leading staff trainings

Physical Requirements:

      Annual TB Test is required

      Ability to sit or stand for long periods

      Ability to lift items weighing 10-20 pounds

Benefits

Benefits:

• Medical, Dental & Vision Insurance 

• 401K contributions with a 4% employer match 

• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off 

• Two Semi-Annual Team Building Events 

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.