Title: Data Center Technician

Location : Macungie, Pennsylvania, United States

Contract : 1 year with Extension

Job Description:

We are looking for a Level 1 Data Center Technician to support day-to-day operations in the data center. The candidate will assist with basic technical tasks, monitor systems, and ensure the smooth functioning of data center equipment.

Key Responsibilities:

• Monitor data center systems, servers, and network devices.
• Perform basic hardware installation, replacement, and troubleshooting.
• Rack and stack servers, switches, and other equipment.
• Support cable management and labeling in the data center.
• Monitor alerts and escalate issues to Level 2 or senior engineers when required.
• Perform routine checks on power, cooling, and environmental systems.
• Maintain documentation and update asset inventory.
• Assist with system backups and basic maintenance tasks.
• Follow data center security and safety procedures.

Required Skills:

• Basic knowledge of servers, networking, and hardware components.
• Understanding of data center operations and infrastructure.
• Familiarity with operating systems like Windows or Linux (basic level).
• Ability to troubleshoot hardware issues.
• Good communication and documentation skills.

Qualifications:

• Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
• 0–2 years of experience in IT support or data center environment.
• Basic knowledge of networking and hardware support.

Preferred Skills:

• Experience with server hardware installation.
• Knowledge of cable management and rack installation.
• Familiarity with ticketing systems.