Dental Office Manager

Overview

Location: Seguin, TX
Compensation: $30.00–$34.00 per hour + Monthly Performance Bonuses
Schedule: Monday–Friday | Weekends Off

We are seeking an experienced, motivated, and highly accountable Dental Office Manager to lead the daily operations of our established, two-provider dental practice in Seguin, Texas.

This is an opportunity for a true leader who takes ownership, develops people, creates operational consistency, and understands how to balance exceptional patient experiences with strong business performance.

Our practice offers a diverse patient base, a technically advanced clinical environment, and a dedicated, seasoned team. We are looking for someone who can bring out the best in that team while ensuring the practice operates efficiently, consistently, and profitably.

We aren't just looking for someone to manage the front desk. We're looking for someone to lead the practice.

As the Dental Office Manager, you will oversee all aspects of daily practice operations, including:

Leadership & Team Development

• Lead, motivate, and hold the team accountable to established performance expectations.
• Establish consistent communication, regular team meetings, and clear daily priorities.
• Provide ongoing training, coaching, and development to strengthen individual and team performance.
• Foster a positive, professional, and collaborative workplace culture.
• Address performance concerns proactively and confidently.
• Promote staff engagement, retention, and a culture of ownership.

Daily Operations & Scheduling

• Oversee daily office operations and ensure smooth coordination between clinical and administrative teams.
• Optimize provider schedules to maximize productivity, minimize downtime, and accommodate patient needs.
• Monitor scheduling efficiency, cancellations, no-shows, and opportunities to improve utilization.
• Ensure appropriate staffing and workflow coverage.
• Maintain consistent operational processes and accountability across the office.

Financial & Business Performance

• Monitor and drive practice KPIs, including:
  • Daily and monthly production
  • Collections and collection percentages
  • Treatment acceptance and case follow-up
  • Schedule utilization and provider productivity
  • Patient satisfaction and online reviews
  • Staff retention and team performance
• Identify opportunities for improvement and develop actionable plans to achieve practice goals.
• Oversee insurance verification, claims management, accounts receivable, patient billing, and financial arrangements.
• Ensure effective PPO and fee-for-service (FFS) administrative workflows.

Patient Experience & Compliance

• Ensure patients receive an exceptional, consistent experience from scheduling through checkout.
• Handle escalated patient concerns professionally and effectively.
• Oversee adherence to office policies, procedures, and applicable regulatory requirements.
• Maintain accurate documentation and ensure compliance with applicable OSHA, HIPAA, and other dental practice standards.
• Ensure the office remains organized, efficient, and prepared for daily operations.

• Previous experience as a Dental Office Manager or in a comparable dental leadership role.
• Strong understanding of general dental office operations, preferably in a multi-provider practice.
• Experience with PPO insurance workflows and fee-for-service patient models.
• Demonstrated ability to lead, coach, train, and hold employees accountable.
• Strong understanding of dental practice KPIs, production, collections, and schedule management.
• Excellent communication, organizational, and problem-solving skills.
• Ability to identify operational weaknesses and implement solutions.
• Confidence managing difficult conversations and driving accountability.
• A proactive, hands-on leadership style with a strong sense of ownership.

The ideal candidate is:

• A natural leader who earns the respect of their team.
• Organized, consistent, and solutions-oriented.
• Comfortable using data and KPIs to make business decisions.
• Someone who communicates expectations clearly and follows through.
• Passionate about developing people and creating a high-performing team.
• Equally comfortable working with patients, supporting the front office, and evaluating practice performance.

• Competitive hourly compensation: $30.00–$34.00 per hour, based on experience.
• Monthly performance bonus opportunities tied to key practice KPIs, including production, collections, patient reviews, staff retention, and overall compliance.
• Full-time, Monday–Friday schedule.
• Weekends off.
• Established, dedicated, and seasoned team.
• Diverse patient population.
• Technically advanced dental office.
• Opportunity to take ownership of practice operations and make a meaningful impact.
• A leadership role with the ability to influence team culture and overall practice success.

• Employment Type: Full-Time
• Schedule: Monday–Friday
• Weekends: Off
• Pay: $30.00–$34.00 per hour
• Additional Compensation: Monthly performance-based bonus opportunities

If you are an experienced dental leader who knows how to develop people, drive accountability, improve operational performance, and create an exceptional patient experience, we'd love to hear from you.

Apply today and take the next step in your dental leadership career!

Applications will be accepted until this position has been filled.