The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.

Departmental Technician 7-E9

This Department Technician position functions as a resource to local office management and staff for a variety of support activities in the Department of Human Services local office. This position serves as a troubleshooter pertaining to local office technical support functions and performs research and analysis for local office management. Provides training to other staff within the office and serves as the local offices liaison and primary contact to and from the Department of Information Technology.
Position Description

Departmental Technician 10

This experienced levelDepartmental Technician position performs a variety of support activities for the Department of Health and Human Services at its statewide local offices. This position provides technical support functions for the local offices equipment, telephone system coordination, alarm and security systems, non-technical and limited technical system and problem detection, and reporting assistance. Conducts analysis, research, and completes special projects for the local office. Provides guidance to other staff within the office. Serves as the local offices liaison and primary contact to and from the Department of Information Technology.
Position Description

View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf

To be considered for this position you must:

• apply for this position online via NEOGOV; click on \\\\\\\\\\\\\\\"Apply\\\\\\\\\\\\\\\" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
• attach a resume identifying specific experience and dates of employment. Dates of employmentshould include month and year and hours per week.
• attach a cover letter.
• attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.
  

Possession of a high school diploma or a GED Certificate.

One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service.

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

OR

One year of experience performing advanced-level administrative support activities equivalent to the 8-level in state service.

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

OR

One year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

OR

Two years of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.

Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

The physical location of this position is Monroe-903 S. Telegraph Rd. Ste. A Monroe, Mi 48161. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

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