Deployment Leader

Insight Global is hiring Deployment Leaders for a rapidly growing manufacturing technology company. This is a customer-facing position that combines manufacturing, software implementation, training, and operational problem-solving.The Deployment Leader owns the full customer deployment lifecycle, from initial configuration through go-live. You’ll learn each customer’s manufacturing and administrative processes, configure the platform around their needs, train users from ownership to the plant floor, and ensure they receive long-term value from the software.ResponsibilitiesLead customer deployments from initial configuration through go-liveLearn customers’ production and administrative workflowsConfigure the software around each customer’s operational needsTrain everyone from company ownership to plant-floor usersProvide ongoing technical support through calls, texts, emails, and support ticketsBuild trusted relationships across customer accountsBalance deployment speed, quality, and long-term customer satisfactionPartner with Engineering on product feedback and feature developmentIdentify opportunities to improve deployment processes, training, tools, and collaborationQualificationsCandidates must meet at least one of the following:3+ years of professional manufacturing experience, including ERP or MES exposureBachelor’s degree plus 2+ years of professional manufacturing experienceBachelor’s degree in a technical field with a strong academic recordAdditional requirements:Strong customer-facing communication skillsAbility to take ownership of customer outcomesComfortable working with leadership and plant-floor teamsWillingness to travel approximately 25–50% to customer sitesPreferredSaaS or technology experienceExperience using AI tools professionally or personallyThis is an excellent opportunity for someone who understands manufacturing and wants to build a career at the intersection of operations, customer success, and technology.