Performs moderately complex (journey-level) clerical work. Work involves support tasks primarily involving customer service and clerical activities which may include processing inquiries and requests for information, entering and maintaining data, cashiering. Works under close supervision with minimal latitude for the use of initiative and independent judgment. Types correspondence and other documents and materials using a typewriter and/or processing software. Enters information on office records to the computer and retrieves information to respond to inquiries. Performs general clerical duties as required, including filing, indexing and recording, making copies, sorting, stuffing and mailing documents. Processes the more difficult requests for information or documents; searches files to obtain the needed information. Accepts and processes legal documents, collects fees, and files papers. Assists the public in person or by telephone, conveys messages, makes telephone calls, faxes and distributes mail. Proofreads records and conducts research as needed. May train others. Demonstrates the ability to work well with others. Regular attendance is a must. Performs such other duties as may be assigned. One academic year from an accredited college or university. Two (2) years of related experience may be substituted for one (1) year of education. One (1) year of progressively responsible experience in clerical functions in the government system, to include training in computer applications. Certificates, Licenses and Registration: Must have a current valid Texas motor vehicle operator’s license. Must be able to be insured by the County’s insurance carrier. Bilingual (Spanish and English) with the ability to converse fluently in both languages. Ability to read, interpret and accept documents such as safety rules, operating and maintenance instructions and procedures manuals. Ability to fill out reports, answer routing correspondence and speak effectively to the public. Ability to deal with problems involving several concrete variables in standardized situations. Ability to operate a computer, typewriter and other basic office equipment. Employee may be assigned other duties in addition to those listed; duties may change according to the changing needs of the County. Skill in the operation of office equipment. Ability to maintain files and records, to communicate effectively, and to train others. #J-18808-Ljbffr