Designated Selling Associate (DSA) SalespersonThe ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.A day in the lifeSet and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservationsBuild lasting relationships with customersGive the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired intoProvide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobeSeek fashion and product knowledge, including attending meetings and trainings, to build your expertiseBuild relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetingsProvide valid product feedback to DM to help better the assortment received at your storeDrive predictable business through appointment-based selling during event and non-event timeframesWork with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaningGrow sales by opening new Nordstrom Rewards program accountsThe hours and schedule for this position will vary by week depending on business needsYou own this if you haveExcellent communication and interpersonal skills to establish rapport with customers to cultivate relationshipsThe ability to excel in a competitive team environmentThe ability to prioritize multiple tasks in a fast-paced environmentThe ability to work a flexible schedule based on business needsThe ability to read sales reporting in relation to goalsUnderstand how to educate customers on new and emerging brands, suggesting based on what will work for themConfidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobeA strong understanding of customer's holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobePhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.Regularly lift items weighing up to 10 pounds and occasionally up to 25 poundsWe've got you coveredOur employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.