Qualifications Technical degree with 3 years of technical experience; or high school diploma/GED with 5 years of technical experience. Minimal 3 years experience in hardware, software and networking implementation and troubleshooting in a helpdesk environment. Must possess established customer service skills through 3 years of professional customer service experience. Ability to manage multiple priorities and follow through on projects to completion. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr