Role: Desktop Support Engineer

Location: WOBURN, MA (Day 1 onsite )

Mandate Skills:

ServiceNow, Windows OS, Network L3

Any Certifications, Required

Detailed JD:

• Must be self-motivated and a self-starter.
• Need at least 5+ Years of experience candidates and support L3 Level.
• ServiceNow experience required.
• At least 2 years of experience in an information technology role or related discipline
• At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis
• At least 2 years of experience with maintenance and repair of computer hardware
• Microsoft Active Directory applications
• Business software applications, including Microsoft Office Suite
• IT Service Management ticketing tool such as ServiceNow, preferred
• Manufacturing environment, preferred

Important Notes:

• Candidate needs to support 3 parker locations WOBURN, MA, Hudson, NH and Fairport, NY
• Woburn and Hudson are closed locations and customer will pay travel expense for Fairport. Travel to Fairport is expected 3 to 4 times a year.