Desktop Support

Location: New ULM, MN

Required Skills:

• Work directly with customers in person, via phone, via ticketing system, and email
• Image, deploy, and maintain all HW including desktops, laptops, monitors, docking stations and desktop printers
• Installation, configuration and troubleshooting of:
• Windows OS
• Various applications
• Basic network connections
• Conference room video and audio support (Polycom, BlueJeans, Google Hangouts)
• Support/set up of audio visual equipment
• Support employee meeting setup
• Support all models of cellular/tablet devices, including Android, IOS and mobile operating systems
• Support remote users as needed