Desktop Support Specialist

Overview:We are looking for motivated Field Technicians to support onsite IT operations. This is a great opportunity for individuals looking to gain hands-on technical experience in the field.Key Responsibilities:Set up and install computer hardware and equipmentProvide basic onsite technical supportAssist with network components such as switchesProvide professional, customer-focused onsite support; assess issues accurately and coordinate with the appropriate teams when escalation is neededLearn and grow within IT infrastructure supportQualifications:Interest in IT or related fieldHands-on, eager to learn attitudeAbility to work onsite and handle physical setup tasksExpectations:Travel to different healthcare locations to provide basic, hands-on IT supportSet up computers, laptops, and printers for new and existing employeesHelp troubleshoot simple tech issues (logins, equipment not working, Wi-Fi, etc.)Assist with installing and updating devices and softwareSupport staff with everyday technology questions in a friendly, helpful wayLearn on the job and gain real-world IT experience in a fast-paced environmentCreate and update tickets to track issues and resolutionsEscalate more complex problems to senior IT team members when neededStay organized while managing tasks across multiple locationsMaintain a professional and customer-focused attitude in a healthcare settingAdditional Details:Fully onsite roleEntry-level (Level 1)Early performance evaluation required after 30 daysReimbursement for mileage when traveling from site to site within the organization