Overview Employer Industry: Distribution of Fasteners and Class "C" Commodities Why consider this job opportunity Opportunity for career advancement and growth within the organization Hands-on, high-impact work supporting real people Variety — no two days are the same Supportive team and collaborative environment Primarily local travel with occasional overnight travel What to Expect Job Responsibilities Serve as the first point of contact for employee IT support Troubleshoot hardware, software, printer, and connectivity issues Set up laptops, desktops, monitors, mobile devices, and peripherals Install software, updates, and security patches Manage and prioritize helpdesk tickets What is Required Minimum 2 years of desktop or IT support experience Strong Windows and hardware troubleshooting skills Experience with Active Directory, Exchange, Office 365, and Intune Basic networking knowledge (Cisco a plus) Excellent customer service and communication skills How to Stand Out Associate degree in IT required (Bachelor’s preferred) Comfort supporting Apple and Android mobile devices Ability to multitask, prioritize, and stay cool under pressure #ITSupport #Helpdesk #CareerOpportunity #Fasteners #TechnicalSupport "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #J-18808-Ljbffr