Looking for candidate near to Orange & Rockland community. This role requires to provide support during SNOW storm and Rain storm. End User Support Rate: $25/hr.w2 Onsite - Spring Valley, NY What are the top 3 skills required for this role? Mac OS Installation & Troubleshooting Printer/Plotter Configuration & Troubleshooting Job Description / Responsibilities Responding to on-site service requests: traveling to user locations to diagnose and resolve hardware, software, and network issues that cannot be resolved remotely. Installing and configuring hardware and software: setting up new computers, installing operating systems and applications, and configuring network settings. Diagnosing and resolving software issues: troubleshooting application errors, operating system problems, and other software-related issues. Troubleshooting network connectivity problems: diagnosing and resolving issues with wired and wireless network connections, including LAN, WAN, and VPN. Supporting mobile devices: configuring and troubleshooting smartphones and tablets. Troubleshooting and repairing computer hardware: diagnosing and fixing issues with desktops, laptops, printers, peripherals, and other IT equipment. This may involve component replacement, upgrades, and basic repairs. Providing support for audio-visual equipment: setting up and troubleshooting projectors, video conferencing systems, and other AV equipment. Providing excellent on-site customer service: interacting professionally and courteously with end-users, understanding their issues, and providing clear explanations. Accurately documenting all work performed: recording details of the issue, troubleshooting steps taken, and the resolution in a ticketing system or service log. Managing on-site spare parts and equipment: maintaining an inventory of commonly needed components and ensuring they are properly tracked. Assisting with asset tracking and management: recording information about hardware and software assets at user locations. Returning faulty equipment for repair or disposal: following proper procedures for handling and tracking defective equipment. Traveling to various user locations: this often requires reliable transportation and the ability to manage your travel schedule effectively. #J-18808-Ljbffr