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Desktop Support Specialist

  • Desktop Support Specialist job type Posted on: Nov 04, 2026
  • Desktop Support Specialist experience level Sira Consulting, an Inc 5000 company
  • Desktop Support Specialist employment type Hopewell, Virginia
  • Desktop Support Specialist employment type Onsite
  • Desktop Support Specialist salary Full-time

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Job Title :

Desktop Support Specialist

Job Type :

Full-Time

Job Location :

Hopewell Virginia United States

Remote :

No

Jobcon Logo Job Description :

Requirements5–7 years of IT experience in desktop or end-user support.Hands-on experience with Office 365 troubleshooting and administration.Strong knowledge of Windows 10/11 and macOS platforms.Experience imaging and deploying devices (Windows Autopilot, Intune preferred).Familiarity with networking fundamentals (TCP/IP, DHCP, DNS, VPN, Wireless).Experience in productivity tools (Word, Excel, PowerPoint, Outlook).Strong organizational skills with ability to prioritize multiple tickets and requests.Excellent interpersonal and customer service skills with a problem-solving mindset.Experience working in a help desk or call center environment preferred.Certifications (MCP, CompTIA A+, ITIL Foundation) preferred.Must be able to lift up to 50 lbs.

Jobcon Logo Position Details

Posted:

Nov 04, 2026

Reference Number:

10440_4485221121

Employment:

Full-time

City:

Hopewell

Job Origin:

APPCAST_CPC

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Requirements5–7 years of IT experience in desktop or end-user support.Hands-on experience with Office 365 troubleshooting and administration.Strong knowledge of Windows 10/11 and macOS platforms.Experience imaging and deploying devices (Windows Autopilot, Intune preferred).Familiarity with networking fundamentals (TCP/IP, DHCP, DNS, VPN, Wireless).Experience in productivity tools (Word, Excel, PowerPoint, Outlook).Strong organizational skills with ability to prioritize multiple tickets and requests.Excellent interpersonal and customer service skills with a problem-solving mindset.Experience working in a help desk or call center environment preferred.Certifications (MCP, CompTIA A+, ITIL Foundation) preferred.Must be able to lift up to 50 lbs.

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