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Desktop Support Specialist
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Posted on: Oct 27, 2026
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Nashville, Tennessee
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Salary: $30 per hour
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Onsite
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CTC
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Job Title :
Desktop Support Specialist
Job Type :
Contract
Job Location :
Nashville Tennessee United States
Remote :
No
Job Description :
- Role: Service Desk Personnel
- Location: Nashville, TN (312 Rosa Parks Avenue)
- Work Arrangement: 100% On-Site (Must be local or reasonably close)
- Schedule: Monday Friday, 8:00 AM 4:30 PM CST (7.5 hrs/day)
- Interview Process: Either Webcam or In-Person
- Active Directory Management: Password resets, account unlocks, OU navigation, and attribute lookup.
- ServiceDesk & Ticketing: Ticket assignment and lifecycle management using ServiceNow.
- iOS & Mobile Support: Setting up, deploying, and backing up/restoring iPads & iPhones.
- Printer Administration: Managing server and local print queues.
- Remote Support Tools: MSRA, RDP, MS Teams, and Cisco WebEx.
- Networking & Hardware: VPN, LTE, Wi-Fi troubleshooting, and hardware deployment.
- Experience: Prior IT Call Center experience preferred (handling up to 30 calls/day).
- Soft Skills: Outstanding customer service and interpersonal communication skills.
- Physical Requirement: Must be able to lift at least 50 lbs.
Position Details
Posted:
Oct 27, 2026
Reference Number:
12275-13875
Employment:
CTC
Salary:
$30 per hour
City:
Nashville
Job Origin:
CIEPAL_ORGANIC_FEED
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