Job Title: Desktop Engineer / Deskside SupportLocation: Prosper, TXJob Type: Contract-to-HireSchedule: Monday–Friday, 8:00 AM – 5:00 PMPosition Summary:Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities:Provide deskside technical support for Windows OS and various hardware componentsTroubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphonesPerform installations, uninstalls, and imaging (no image creation required)Troubleshoot client-side networking and registry-level issuesDeliver timely and professional technical support directly at users’ desksDocument and escalate support issues as neededRequired Qualifications:Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environmentHigh school diploma or equivalentStrong understanding of Windows OS and registry-level troubleshootingSolid linear troubleshooting skills and client-side network support experienceExcellent communication skills for interacting with both technical and non-technical usersPreferred Qualifications:Prior experience in a medical or government environmentAdditional Details:This is a contract-to-hire roleNo driving is required while on contract, but 3 years of driving history is preferred for conversion