Desktop Support Tech I

notes:

Location: 4000 Cambridge St, Kansas City, KS 66160 BR: BR before admin fee Class/Area: DSTI/IT Start Date: ASAP (10/11) Ori Schedule: Monday-New employment ori, Tuesday-customer service training, on unit rest of week Non Billable Ori: 8 hours non billable orientation Contract Length: 13 weeks *TEMP TO PERM ONLY* Scheduled details (Hours, Shift, Time): 8 hours | Days | 0800-1630 | Monday-Friday Weekend Requirement: 2 weekends per month Holiday Requirement: Required as needed in schedule rotation Floating Requirement: none On Call Requirement: none Experience Requirement: 1-3 years IT experience Experience Preferred: Previous Desktop experience | Experience maintaining, troubleshooting, installing, configuring, and upgrading computer equipment | Experience documenting service tickets and working within established SLAs | Experience providing basic technical training to end users. 1-3 years' experience. New graduates accepted: Yes-if a candidate has an associate degree in computer systems or related field | One years relevant experience if a degree is not acquired. License and Certification Requirement: Highschool Diploma, Microsoft Windows Cert or willingness to obtain within first 6 months Client Specific Notes: Nicotine free facility | Client is allowed 2 cancellations per month with a minimum 2 hour notice Creds Due: Due Monday the week prior to start date (10/5) Payroll: Biweekly pay Order Status: New Entered Date: 10/27/2026 (URGENT BACKFILL) FMS Account Manager contact: Alexa O'Malley | *************