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Desktop Support Technician

  • ... Posted on: Jun 29, 2025
  • ... Acro Service Corporation
  • ... Endicott, New York
  • ... Salary: Not Available
  • ... Full-time

Desktop Support Technician   

Job Title :

Desktop Support Technician

Job Type :

Full-time

Job Location :

Endicott New York United States

Remote :

No

Jobcon Logo Job Description :

Job Description

Job Description

We are seeking a Desktop Technician to join the company, a premier supplier, in NY-Endicott . While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!

Job Title: - Desktop Technician

Location: - Onsite at NY-Endicott-1301 North Street-(NY001)
Pay Rate: - $25/Hour on W2
Duration: - 06 months with great possibility of ext.

Note: Please send your updated resume if you want to get submitted. 

Position Description

Supports computer users with installation of hardware/software and networking components to meet personal computer needs. Win 11 upgrades and deploy of new replacement machines. Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Diagnoses and resolves moderate end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process. Participates in the deployment of new software platforms. Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete. Verify with the customer that the problem has been resolved and close case.

Skills Required

Experience with M365 / O365 migrations is a hard requirement Working knowledge of computer hardware, software, and terminology. BASIC problem-solving skills. Must have good communication skills. Good organizational skills.

Skills Preferred

Working knowledge of ServiceNow Ticketing system a plus. Working knowledge of Palo Alto VPN application as it relates to desktop support.

Experience Required

2 years with HS Diploma

Education Required

HS Diploma

 

Company Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit

View Full Description

Jobcon Logo Position Details

Posted:

Jun 29, 2025

Employment:

Full-time

Salary:

Not Available

Snaprecruit ID:

SD-zip-461a7ee689d17225e1f912b2b917c955dc7fade25923e5dc113716047db90353

City:

Endicott

Job Origin:

ziprecruiter

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Job Description

Job Description

We are seeking a Desktop Technician to join the company, a premier supplier, in NY-Endicott . While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today!

Job Title: - Desktop Technician

Location: - Onsite at NY-Endicott-1301 North Street-(NY001)
Pay Rate: - $25/Hour on W2
Duration: - 06 months with great possibility of ext.

Note: Please send your updated resume if you want to get submitted. 

Position Description

Supports computer users with installation of hardware/software and networking components to meet personal computer needs. Win 11 upgrades and deploy of new replacement machines. Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. Assists with computer studies, projects, and implementation of policies throughout area of assignment. Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers. Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Diagnoses and resolves moderate end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process. Participates in the deployment of new software platforms. Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete. Verify with the customer that the problem has been resolved and close case.

Skills Required

Experience with M365 / O365 migrations is a hard requirement Working knowledge of computer hardware, software, and terminology. BASIC problem-solving skills. Must have good communication skills. Good organizational skills.

Skills Preferred

Working knowledge of ServiceNow Ticketing system a plus. Working knowledge of Palo Alto VPN application as it relates to desktop support.

Experience Required

2 years with HS Diploma

Education Required

HS Diploma

 

Company Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit Description
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit

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