We are seeking a motivated and customer‑focused Desktop Support Technician to provide high‑quality technical assistance to end users. The ideal candidate will demonstrate strong communication skills, professionalism, and hands‑on experience with imaging and desktop support. Key Responsibilities Deliver exceptional customer service while supporting end users both in person and remotely. Follow established procedures and instructions to resolve technical issues efficiently and accurately. Perform imaging, configuration, and deployment of end‑user devices using standard tools and processes. Provide day‑to‑day desktop support, including troubleshooting hardware, software, and connectivity issues. Document issues, resolutions, and steps taken to ensure accurate records and knowledge sharing. Escalate complex issues when appropriate while maintaining ownership of tickets until resolution. Maintain a professional demeanor and contribute positively to team goals and service quality. Required Skills & Qualifications Strong communication skills with the ability to follow directions and deliver excellent customer service. 1–2 years of hands‑on imaging experience with desktops or laptops. 1–2 years of desktop support or technical support experience. 3–5 years of total professional work experience (not limited to IT), demonstrating maturity, professionalism, and motivation to learn and grow. Ability to troubleshoot effectively, stay organized, and manage multiple support tasks. A proactive mindset with a strong desire to assist others and solve problems. Job Type & Location This is a Contract position based out of Portland, OR. Pay And Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may depend on specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & ADⅅ for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems TEKsystems is a leading provider of business and technology services. We accelerate business transformation for our customers and are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe and Asia. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Application Deadline: Mar 14, 2026 #J-18808-Ljbffr