We are seeking a Desk Side Engineer with strong hands-on experience in Windows 11 support and enterprise end-user environments . This is a 100% onsite role supporting end users, including VIP/executive staff, with a strong focus on customer service. Key Skills Required: Hardware support (Dell, Surface Pro, docks, peripherals) VIP/Executive (white-glove) support Device refresh, data backup & migration (OneDrive/SharePoint) Basic network troubleshooting (DNS, DHCP, patching) ITSM ticketing, documentation, and SOP/Runbook creation Interested candidates or referrals—please reach out! #J-18808-Ljbffr