Desktop Support Technician

Role: Desktop System EngineerLocation: Nashville, TN (Onsite)Key ResponsibilitiesEndpoint Architecture: maintain enterprise device management solutions including Microsoft Intune, Windows and macOS systems.Desktop Systems Engineer to help maintain our global End-User Computing (EUC) infrastructure. This role will work with end users on deskside issues, printing issues, imaging devices, desk moves.OS Deployment & Imaging: Deploy standardized operating system images (Windows 11 and macOS) Autopilot, and modern provisioning workflows.Security & Compliance: Enforce enterprise endpoints security baselines, managing patch deployments (WSUS/Intune), BitLocker encryptionAsset Lifecycle Management: Maintain hardware/software asset standards, evaluate upcoming technologies, and coordinate technical rollouts with vendor management teams.Required Skills & QualificationsEducation: Information Technology, or a related field (or equivalent practical experience).Technical Experience in Endpoint Engineering, Systems Administration, or End-User Computing (EUC) roles.Communication: Exceptional collaborative skills to interface with cross-functional IT infrastructure groups, external vendors, and corporate stakeholders.