Desktop Support Technician Apply
Job Description
On-call rotation and after hours as needed.
Installation and configuration
Provisioning and system setup for new hires.
Install antivirus software and ensure virus definitions are up to date.
Maintaining, Deploying, and managing Microsoft Entra, Intune, O365.
Managing and deploying mobile devices using an MDM such as Addigy.
Configuring and deploying VOIP solutions.
Building and deploying file servers and cloud computing solutions
Network monitoring
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware.
Monitors alert systems and takes appropriate action as per guidelines.
2.2 Minimum Position Requirements
Minimum of 2 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows workstations, O365, Entra, and Intune.
Experience with RMM (remote monitoring and management) tools a plus, such as ConnectWise or Kaseya.
Having a working knowledge of a PSA tool, such as Autotask, is a plus.
Excellent verbal and written communication skills and comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology.
Possesses strong organizational and time-management skills.
Experience writing proposals for and implementation of technical solutions to fulfill business needs.
Results-oriented, self-motivated, efficient, detail oriented, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Computer Hardware, Configuration Management, ConnectWise, Intune, Intune, Network Cabling, Microsoft Office 365, Mobile Device Management
Call today for Immediate Consideration!