Desktop Support Technician

Position: End User Support TechnicianLocation: Palm Beach Gardens, FL 33418Duration: Long-Term ContractTop Skills:1. Strong understanding of desktop/laptop/mobile device support principles and practices2. Excellent communication skills3. Flexibility to support users in office as well as Factory floor where applicableJob Description/ Responsibilities:The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during dayAdditional Notes:Client facing role. Requires good communication skill and excellent Customer Support attitude;Manage inventory of desktop hardware and software, ensuring availability and proper functioning