This position will provide executive level support to Client executives and admin team.

-This will be a contract to hire position
-Strong communication skills required
-Will need to be available 24/7 for on call purposes
-Ability to travel as needed - this position will need to be onsite at an average of 3 days per week. Locations include Battle Creek and Chicago Land.
-Looking for someone with a technical background who has the ability to work closely and communicate at an executive level
-Someone with an AV background would be a good fit for this position (within hospitality industry)
-Day to day this person will support executive leadership and their admins with PC and windows support, mobile support, video conferencing, Microsoft teams, troubleshoot WiFi issues, etc.

Please see below for original vendor share call notes (KLLGJP00001118)
Must Haves -
-Strong customer service experience (3+ years)
-Someone who will own whatever issue that may come up and do the required research/follow to get resolved
-Flexibility and really needing to put their work first for any requests
-24/7 reachable resource
-Ability to hear/see confidential information and keep to themselves
-Longevity at Client
-Onsite requirement will be about 50% of the time; will need to be in the office when Executive leadership is in the office
-Ability to translate technical language to executives and put optimistic spin on things
-Travel required About 6 times per year
-Majority of support comes within Office365, intranet and network related issues, mobile support (IOS and android)
-Volume of support is about 15 executives in addition to their admins