Who We Are

At Lovingly, we’re redefining the gifting experience by combining AI-driven technology with deep human connection. We support over 1,500 independent florists, ensuring every gift is meaningful, personal, and effortlessly delivered. Our AI-first mindset extends beyond our products—it’s embedded in the way we work, making our team more efficient, creative, and data-driven.

We embrace a hybrid work model, blending remote flexibility with in-person collaboration, fostering a high-performance, innovation-centric culture.

AI-First Thinking at Lovingly

We believe AI is not just a tool—it’s a strategic partner that enhances our infrastructure, security, and efficiency. As a DevOps Solutions Engineer, you won’t just maintain systems—you’ll reimagine how AI accelerates our development lifecycle and infrastructure automation.

You will:
Leverage AI-powered automation to streamline DevOps workflows and infrastructure monitoring.
Use AI-assisted security tools to predict, detect, and prevent threats.
Develop scalable AI-enhanced infrastructure that powers next-gen gifting experiences.
Continuously evolve AI capabilities, integrating LLMs into development practices.

We’re looking for innovators who use AI to amplify their impact—if that’s you, let’s talk.

What You’ll Do

CI/CD & Automation

• Architect and manage GitHub Actions CI/CD pipelines for our Nx-based monorepo, optimizing for Next.js and FastAPI deployments.
• Automate end-to-end testing (Playwright, performance, security).
• Build AI-enhanced release processes (automated quality gates, changelogs, rollback capabilities).
• Implement feature flagging & progressive deployment strategies.
• Use AI for predictive deployment analytics, reducing downtime and increasing reliability.

️ Infrastructure & Cloud Architecture

• Design and maintain Terraform-based AWS infrastructure for scalability and security.
• Optimize cloud networking, security, and multi-tenant architecture.
• Implement high-availability and disaster recovery solutions.
• Enhance security frameworks using AI-driven anomaly detection.

Security & Compliance

• Ensure PCI DSS compliance for payment processing infrastructure.
• Manage AWS security protocols, secrets management, and access control.
• Implement AI-assisted threat detection and predictive risk mitigation.

Monitoring & Observability

• Deploy AI-powered observability tools to monitor critical business flows, API response times, and infrastructure health.
• Configure real-time alerting and anomaly detection.
• Optimize logging, retention, and monitoring dashboards.

Production Support & Technical Leadership

• Participate in on-call rotations and lead post-mortem incident reviews.
• Mentor team members in DevOps best practices and AI-enhanced automation.
• Continuously improve infrastructure reliability through AI-driven insights.

Requirements

AI-First Skills & Mindset

Experience integrating AI into DevOps workflows (AI-enhanced monitoring, automation, threat detection).
Proficiency in AI-assisted debugging & performance optimization.
Strong understanding of LLMs, predictive analytics, and AI automation tools.

Technical Expertise

• AWS Cloud Architecture Expert (certifications preferred).
• Deep knowledge of Terraform, IaC, CI/CD, and automation.
• Experience with Docker, Kubernetes, and cloud orchestration.
• Advanced security expertise (PCI compliance, multi-tenant security, AWS IAM).
• Hands-on experience in e-commerce DevOps at scale.

Benefits

Why Lovingly?

Competitive Salary & Benefits

• Range between 135,000 - 155,000
• 22 PTO days + 12 paid holidays
• Comprehensive benefits (health, dental, vision)
• 401k with 3% salary contribution

AI-Powered Work Culture

• Access to cutting-edge AI productivity tools.
• Continuous AI training & professional development.

Work on Meaningful Tech

• Help power a gifting platform that brings people closer together.
• Shape AI-driven DevOps processes that set new industry standards.