Digital Communications System Technician Apply
Responsibilities:
- The DCS Tech will possess knowledge of the protocols, procedures, techniques, and equipment used to install, configure, test, maintain, and repair telephone and Internet based digital communications systems, private branch exchange (PBX) and key switching systems, Cloud Services, and related equipment; or, network telecommunications circuits, and data communications equipment such as modems.
- The DCS Tech will install, program, test, maintain, and repair private branch exchange (PBX) and key telephone switching systems, Cloud Services (MS TEAMS, Web-EX, Zoom) and related equipment.
- The DCS Tech will install, rehabilitate, and remove cabling infrastructure such as copper and fiber-optic cables, wire management systems, patch panels and jacks according to industry standards.
- Work closely with vendors regarding operational problems, repair, modification, and installation of software, hardware, and circuits.
- The DCS Tech will configure, add, move, change, and troubleshoot voice over IP equipment in an enterprise call control and session management platform.
- Ability to troubleshoot circuits, systems, infrastructure, and equipment.
- Possess knowledge and experience in customer services; interpersonal skills; decision making; organization awareness; problem solving; oral communication; and ability to troubleshoot issues.
- They will frequently lift tools, supplies, and equipment weighing 10 to 25 pounds, and occasionally over 25 pounds, regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching.
Experience Required:
- Minimum 3 years of experience in the installation, configuration, testing, maintenance, and repair of digital telephone private branch exchange (PBX) and key switching systems. One (1) year must have been at the journey-level.
- Experience with NEC PBX systems, Nortel Norstar Key phone system (MICS, Call-pilot, Trunk/station modules, RAD) and VOIP products (Cisco, Microsoft Teams Voice).
Education Required:
- This classification requires a high school diploma or GED certificate.
Requirements:
- Valid California class C driver's license with no restrictions.
- Physical dexterity, color perception, and visual acuity are required to perform essential job-related functions effectively and safely.
Additional Information:
- Interviews will be conducted via Microsoft TEAMS.
- The work schedule will be 4/40, 10-hour day within the Mon - Thu work schedule at the discretion of the program manager. Work shifts range from 6:30am to 6:00pm. Overtime may be required after hours.
- Required to drive personal vehicle to County offices about 75% of the time.
Trinus Corporation, a leading provider of technology solutions and services with over 25 years of experience, is a certified WBE/MBE/SBE/SDB firm accredited by WBENC, NMSDC, and SBA.
Our mission is to shape the future of work by aligning the right mix of people, process, technology, and innovation to efficiently meet our clients' business objectives.
At Trinus, we understand that finding the right opportunity is pivotal in your career journey. Our staffing services go beyond mere placements; they are about matching your skills and aspirations with the perfect fit.
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