The Digital Merchandising & Product Data Analyst is responsible for ensuring that product data is accurate, complete, consistent, and optimized across digital channels. This role plays a critical part in how customers discover, evaluate, and purchase products online by maintaining high-quality product content, structured category hierarchies, and standardized attributes.

As a Digital Merchandising & Product Data Analyst, you will work closely with Marketing, Inventory, Vendors, Buyers, and internal stakeholders to support product launches, promotions, and ongoing merchandising strategies. You will manage both upstream and downstream product data processes, ensuring alignment across ERP systems, digital platforms, and analytics tools.

• Maintain and enrich product data to ensure accurate and compelling online presentations, including imagery, videos, descriptions, specifications, customer decision trees, and taxonomy

• Perform product attribute standardization across multiple categories through competitive research, analysis, and definition of customer decision trees and taxonomy structures

• Conduct regular audits of product content to ensure accuracy, consistency, quality, and alignment with brand standards

• Partner with vendors and suppliers to acquire, validate, and manage high-quality product content and digital assets

• Collaborate with the Marketing team to develop cross-channel merchandising strategies, aligning website product presentation with mobile apps, email campaigns, and social media

• Manage and optimize product placement, categorization, and discoverability across websites and digital channels to improve conversion

• Utilize analytics tools to measure product performance, identify trends, and recommend data-driven merchandising improvements

• Work closely with Marketing and Inventory teams to ensure promotional readiness and stock availability for featured products

• Continuously improve product presentation by testing and implementing enhancements to descriptions, imagery, and overall user experience

• Maintain accurate tracking and reporting of product updates, promotions, and performance metrics

• Perform other related duties as assigned

• Create and manage merchandise category hierarchies, including assignment and reassignment of articles within the hierarchy

• Manage ERP product data, including logistics data, sellable unit configuration (pack size), POS/sales data, and product expiry

• Manage supplier changes and ensure product records are updated accurately and timely

• Monitor and manage product performance, including delivery and availability metrics

• Oversee digital enrichment data, including supplier enrichment, internal enrichment activities, and data syndication opportunities

• Demonstrate strong understanding of merchandising, product management, and end-to-end supply chain processes

• Provide support for new product launches, ensuring readiness across systems and digital platforms

• Communicate effectively with internal and external stakeholders, including Buyers, vendors, and cross-functional teams

• Ensure adherence to SLA and KPI targets across processes

• Handle team coordination, training, motivation, and knowledge transfer activities

• Manage escalations, issue resolution, quality monitoring, and exception handling

• Identify and manage potential risks impacting delivery, data quality, or timelines

• Review and monitor market research activities to support merchandising and category decisions

• Absorb processes diligently and train associates effectively to ensure continuity and quality

As a Digital Merchandising & Product Data Analyst, you will act as a key contributor in improving digital product experiences, operational efficiency, and merchandising performance.

• Graduate degree preferred in Marketing, Business, or Merchandising

• Experience in Category Management, Site Merchandising, Product Attribute Standardization, and Product Quality Review

• Strong experience managing cross-functional stakeholders and delivering as an individual contributor

• Excellent communication skills with the ability to engage technical and non-technical stakeholders

• Strong analytical, organizational, and problem-solving skills

• Trilyon, Inc., offers a comprehensive benefits package

• Opportunities for growth and professional development

• Collaborative and inclusive company culture

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.