Role Overview Gallagher is looking for an experienced Digital Operations Project Manager to provide operational, project, and delivery support for Microsoft365 digital initiatives. The role will focus on SharePoint Online consulting, site creation, maintenance, and governance coordination. The ideal candidate will have experience in project management, change management, and communications, with a strong understanding of SharePoint Online concepts.
What You Will Do Intake and requirements gathering
Template-driven guidance
Matrixed delivery coordination
Offshore work management
Status communications
Content operations
Permissions and access coordination
Quality assurance
Digital asset production support
Ticketing and backlog reporting
Continuous improvement
Why It Might Be a Fit The ideal candidate will have a strong background in project management, change management, and communications, with experience in SharePoint Online consulting and governance coordination. The role requires strong stakeholder management, structured execution, systems thinking, process orientation, a quality mindset, collaboration, and customer focus.
Requirements University degree
Minimum 7 years of prior relevant experience
Experience in project management specific to change management, strategic initiatives, and communications
Working knowledge of SharePoint Online concepts
Strong project/task management skills
Experience coordinating with offshore/remote resources
Excellent written and verbal communication skills
High attention to detail
Comfort working in a ticketing/work management environment
Ability to manage multiple requests simultaneously
Hands‑on experience publishing or maintaining SharePoint Online pages and libraries
Benefits Medical, dental, and vision plans
Life and accident insurance
401(k) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours
Training programs
Gallagher Thrive program
Charitable matching gift program
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