Dir HCS Implementation Apply
Duties & Responsibilities
This role will coordinate solutioning/implementations of healthcare products between UMB Bank and Partners/Employers. This includes serving as the main point of contact during the project life cycle, manage project documentation maintenance, coordinating efforts with other UMB departments and associates, and transitioning the Partner/Employer to a Client Experience manager for post implementation activities. Develop strategy for implementation with key tasks, resources, and milestones, ensuring milestones are being met or reporting possible delays to management and partners. Provides leadership and oversight of the Healthcare Services implementation team and represents UMB at Partner/Employer core implementation meetings. Develops complex project plans for new Partner. Coordinates the functional requirements with the HCS Partner and designs the technical solutions with them. Drives the execution of a formal project methodology for forms, workflow, prioritization, reporting and execution. Works with the Healthcare Partners to develop system requirements for healthcare products on their designated processing systems. Produces estimates of effort required to accomplish healthcare projects, provide project support, reviews status of assigned tasks to ensure projects are on schedule and completed on time. Recommends solutions for project related issues that have an impact on the partners/employers, the Bank, or other related projects.
Works with UMB MIS programming staff to build interfaces with various UMB systems including DCF, BCA, HSA, ELB, Hogan, Investment platform and other systems as needed. Additionally, works with UMB MIS programming staff to build interfaces using APIs, SSO, & file formats. Defines project requirements, deliverables, and timelines for managing resources to achieve desired objectives. Manage and enforce project priorities. Delegate tasks and responsibilities to the appropriate team members. Other duties as assigned.
Knowledge & Skills
MINIMUM:
- Strong knowledge of financial services industry. Must be able to solve complex problems as it pertains to systems.
- Experience leading technology teams & developing staff to perform at a high level.
- Understands application, database, API, SSO concepts.
- Thorough understanding of best practice business requirements & testing methodologies.
- Working knowledge of the Project Management Life Cycle & ability to apply project management methodology to healthcare projects.
- Demonstrate ability to deal with and meet tight timelines and limited resources.
- Clear verbal, written, interpersonal & presentation communication skills, expressing complex technical concepts in business terms.
- Work effectively on cross-functional project teams to solve problems & implement changes.
PREFERRED:
- Strong knowledge of card industry, including demonstrated knowledge of processing systems. Must be able to solve complex problems as it pertains to related systems.
- Demonstrates strategic viewpoint, with a clear understanding of the goals & objectives.
- Identify, develop & initiate innovations & solutions where precedents may not exist.
- Experience with Bank Deposit systems (prefer Hogan specific background).
- Understanding and experience with brokerage, 401k, or shareholder record keeping systems.
Requirements
MINIMUM:
- Bachelors degree or equivalent experience
- Ten (10) years management/ leadership experience
- Ten (10) years experience in Financial Services.
PREFERRED:
- Experience with Card processing systems.
- Change Management experience
- Project Management experience
Work Environment:
Typical office environment
Supervision/Management:
Supervision of HCS Implementation team
Compensation Range:
Minimum: $124,690.00 - Maximum: $321,830.00 The posted compensation range on this listing represents UMBs standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an enda way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
You're more than a means to an enda way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
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talentacquisition@umb.com
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