Overview
Powering the world’s payments ecosystem. ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
JOB PURPOSE
The Director, Software Engineering defines and executes engineering strategy for major product lines. This senior leadership position owns end-to-end delivery accountability for significant engineering organizations, drives technical excellence at scale, manages substantial budgets, and builds strategic partnerships that enable business success.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Strategic Leadership & Business Impact
Lead significant engineering organization of 30‑60 engineers across 3‑5 managers
Define and execute engineering strategy for major product lines
Own end-to-end delivery accountability with executive visibility
Manage substantial budget ($2M‑$5M+) including headcount and operational expenses
Lead critical initiatives that directly impact business outcomes and revenue
Engineering Excellence & Organizational Development
Drive engineering excellence including architecture, quality, velocity, and reliability
Define engineering standards, practices, and methodologies for the organization
Build and scale high‑performing engineering organization through strategic hiring
Develop leadership pipeline including managers and senior technical talent
Shape organizational culture emphasizing innovation, quality, and collaboration
Cross‑Functional Partnership & Executive Communication
Build strategic partnerships with Product, Design, and other Engineering leaders
Present engineering strategy, progress, and recommendations to executive leadership
Collaborate with peers on enterprise initiatives and technical strategy
Drive adoption of AI‑assisted development and transformative engineering practices
Represent engineering in customer and partner engagements as needed
QUALIFICATIONS
Education
Bachelor's degree in Computer Science, Software Engineering, or related field; Master's preferred
Equivalent experience (12+ years) may substitute for degree
Experience
10‑15 years of software engineering or technology leadership experience
5+ years managing engineering managers and leading large teams
Proven track record of delivering complex, enterprise‑scale software products
Experience with P&L management, budget ownership, and resource planning
Payments, financial services, or regulated industry experience preferred
Technical Skills
Deep understanding of software architecture at enterprise scale
Expert knowledge of modern engineering practices and methodologies
Understanding of scalability, reliability, and performance at high scale
Knowledge of security, compliance, and regulatory requirements
Strong understanding of engineering metrics and organizational effectiveness
Leadership & Management Skills
Exceptional leadership and organizational transformation capabilities
Strategic vision with strong business acumen
Executive presence and communication skills
Proven ability to build and scale engineering organizations
Strong influence and partnership across all organizational levels
PREFERRED QUALIFICATIONS
Experience leading engineering through company growth or transformation
Track record of technical innovation and competitive differentiation
Experience with M&A integration or organizational restructuring
Industry thought leadership through speaking or publications
WORK ENVIRONMENT
Hybrid work model with flexibility; multiple office locations available
20‑30% travel for leadership meetings, customer engagements, and strategic initiatives
High availability for executive meetings and global collaboration
BENEFITS
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.
EQUAL OPPORTUNITY STATEMENT
ACI Worldwide is an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
WORK AUTHORIZATION
Applicants must be currently authorized to work in the United States on a full‑time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
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